You don't need to be completely hostile or put your foot down to stop negative behaviors. The key is understanding energy systems. A person with a negative state of being wants to discharge their energy into you, to relieve themselves of their pain. You just have to quietly say "no". That "no" can be very silent indeed. It does not have to be verbalised. But once you say it, they are forced to deal with their problems, rather than make you deal with them. You can still be completely open-minded and uncombative and employ an understanding of energy systems.
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