Thursday 20 November 2014

Consumers as narcissists

What Is Consumer Mentality? | Clarissa's Blog: "They can be menaces if they don’t like the whiff of you in the workplace. They keep pursuing you doggedly with their petty complaints, indicating that they would surely be satisfied if only you changed something slightly. But the minute you comply, you are pulled into their game and they will say your interpretation of their complaint was not at all what they meant, they actually meant something else. Then you have to listen even more carefully as they go on and on and on about their needs. In the end, the boss does not think it worth it to cater with the consumer-narcissists and their petty complaints about you, so you lose your job;"



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Cultural barriers to objectivity